FAQs

Frequently Asked Questions (FAQs)

1. How can I place an order?
You can place an order directly on our online store. Simply choose the products you like, add them to your cart, and follow the steps to complete your purchase. It's quick and easy.

2. What materials are the notebooks made of?
All of our notebooks are handcrafted with high-quality materials. We use recycled paper for an eco-friendly touch and soft, durable covers that are perfect for writing and personalizing.

3. Can I customize my notebook?
Yes, we offer customization options for many of our notebooks. If you're looking for something special, feel free to contact us through our form or social media, and we'll be happy to assist you.

4. What countries do you ship to?
Currently, we only ship to Australia. We hope to expand our shipping to more countries in the future.

5. How long will it take for my order to arrive?
Shipping times vary depending on your location, but generally, orders take between 5 to 10 business days to be delivered.

6. How can I track my order?
Once your order has shipped, you will receive an email with the tracking number. You can use it to track your package at any time.

7. Can I return or exchange my product?
As all our products are handmade, we do not accept returns, except in cases of manufacturing defects. If you encounter any issues with your order, please contact us within 7 days of receiving it, and we will be happy to assist you.

8. Do you offer any discounts or special promotions?
Yes! Make sure you're subscribed to our newsletter to receive the latest updates on discounts and exclusive promotions. You can also follow us on our social media to stay informed about special offers.